At IYKYK Education AI Inc. ("Company," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational AI services, including our Chatbots, AI Readers, and other learning platforms (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
We collect several types of information from and about users of our Services:
Personal Information: Information that identifies you personally, such as your name, email address, phone number, and billing information when you create an account or make a purchase.
Educational Data: Information related to your learning activities, including course progress, quiz results, assignments, and interactions with our AI tutors and educational content.
Usage Information: Details about how you access and use our Services, including your device information, IP address, browser type, pages visited, and time spent on our platform.
Communication Data: Records of your communications with us, including customer support interactions and feedback you provide.
We use the information we collect for various purposes, including:
Providing Educational Services: To deliver personalized learning experiences, track your progress, and provide AI-powered tutoring and feedback.
Account Management: To create and maintain your account, process payments, and provide customer support.
Service Improvement: To analyze usage patterns, improve our AI algorithms, and develop new educational features and content.
Communication: To send you important updates about our Services, respond to your inquiries, and provide educational resources.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform, conducting our business, or serving our users.
Educational Institutions: If you access our Services through a school or educational institution, we may share your educational progress and performance data with authorized personnel at that institution.
Legal Requirements: We may disclose your information when required by law, court order, or government regulation, or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit and at rest using industry-standard protocols. Regular security assessments and updates to our systems and infrastructure. Access controls and authentication measures to limit access to your information. Employee training on data protection and privacy best practices.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. Specifically:
Account information is retained while your account is active and for a reasonable period thereafter to comply with legal obligations. Educational data may be retained longer to support ongoing learning analytics and improvement of our AI systems. Usage data is typically retained for up to two years for analytical purposes.
You may request deletion of your personal information at any time, subject to certain legal and operational requirements.
Depending on your location, you may have certain rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request correction of inaccurate or incomplete personal information.
Deletion: You can request deletion of your personal information, subject to certain exceptions.
Portability: You can request a copy of your personal information in a structured, machine-readable format.
Opt-out: You can opt out of certain communications and data processing activities.
To exercise these rights, please contact us using the information provided at the end of this policy.
Our Services are designed to be used by learners of all ages, including children under 13. We are committed to protecting children's privacy and comply with the Children's Online Privacy Protection Act (COPPA) and other applicable laws.
For users under 13, we obtain verifiable parental consent before collecting personal information. Parents have the right to review, delete, and refuse further collection of their child's personal information.
We do not knowingly collect more personal information from children than is necessary for the operation of our educational services.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.
When we transfer your information internationally, we implement appropriate safeguards to ensure your information receives adequate protection, including standard contractual clauses and other legally recognized transfer mechanisms.
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:
Remember your preferences and settings. Analyze how you use our Services to improve functionality. Provide personalized content and recommendations. Ensure the security of your account and our platform.
You can control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our Services.
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by sending you an email notification.
Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
IYKYK Education AI Inc.
148 W 24th St Ste 3
New York, NY 10011
Email: privacy@iykyknow.ai
Phone: 1(201)464-0787
We will respond to your inquiries within a reasonable timeframe and in accordance with applicable law.